Frequently Asked Questions
Everything you need to know about your Sanctus experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal and Apple Pay.
Are your materials sustainably sourced?
At Sanctus, we prioritize ethical manufacturing and use organic or recycled fabrics whenever possible to minimize our environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.